How do I handle a dispute with a faculty member | CADDEX India

How to Handle a Dispute with a Faculty Member – CADDEX India

At CADDEX India, we are committed to maintaining a respectful and professional academic environment. If you face a dispute with a faculty member—whether related to teaching, behavior, grading, or communication—you have the right to report and resolve it through our structured grievance redressal system.

Step 1: Attempt Direct Communication

Speak respectfully with the faculty member to clarify any misunderstanding.
Most academic issues are resolved through open, honest dialogue.
Keep a record of what was discussed for future reference.

Step 2: Report to Academic Coordinator

If the issue remains unresolved, escalate it to your Academic Coordinator or .
Submit a written explanation of the issue, including time, date, and nature of the concern.
The coordinator will mediate and may arrange a joint discussion with both parties.

Step 3: File a Formal Grievance

If internal resolution fails, file an official complaint via email to grievance@caddexindia.com.
Include your name, enrollment number, course, and a detailed description of the issue.
The Grievance Redressal Committee will review your case confidentially and respond within 5–7 business days.

Step 4: Request for Reassignment (if applicable)

In serious or unresolved cases, you may request a change of batch or faculty (subject to availability and committee approval).
This is considered a last resort after all resolution steps have been attempted.

Important Guidelines

All disputes are handled confidentially and without retaliation.
False or malicious complaints may lead to disciplinary action.
Maintain professionalism and avoid public confrontation or social media escalation.

FAQs – Student-Faculty Disputes

Q: Will my complaint affect my grades or certification?
A: No. Your feedback or complaint will never affect your academic standing or placement support.

Q: Can I file a complaint anonymously?
A: Anonymous complaints may be considered, but it is recommended to use your name for a transparent investigation.

We Are Here to Support You

CADDEX India believes in fair, respectful, and student-friendly learning. If you ever feel uncomfortable or unfairly treated, reach out to us—we are committed to resolving your concerns quickly and professionally.

Report a Grievance